How long does carpet take to dry?
Usually 4 to 6 hours. Your carpet is only damp to the touch when we leave. Weather, room temperature and air flow can change the time a little.
When can I walk on my carpet?
Right away. We leave several pairs of booties so your family and guests can walk on your fresh carpet.
Can you get pet odor out of carpet?
Often, yes. Pet urine can soak through the carpet into the pad and even the floor below, so we treat each layer that needs it. Light problems usually come out with cleaning. Severe cases may need a neutralizer or pad replacement, and we'll tell you honestly what to expect before we start.
What products do you use?
Only high-quality green products. They leave no odor and no soapy residue, and they're safe for your family and pets. They're a great choice if anyone in your home is sensitive to chemicals.
Should I wait as long as possible between cleanings?
No. Many carpet makers recommend a professional cleaning at least once a year. Dirt grinds against the fibers every time you walk on it and wears your carpet out faster.
Will your cleaning soak my carpet backing?
No. Our truck-mounted equipment rinses deep but leaves the carpet only damp to the touch. The moisture doesn't soak through the backing.
Do you guarantee your work?
Yes. You get a 100% money-back guarantee. Carpet, upholstery, and tile and grout we clean also come with a 1-year spot and spill warranty. If an old stain comes back or a new one appears, call us for a warranty cleaning.
Is the estimate really free?
Yes. We come to your home, look at what needs cleaning and give you a clear price. There's no cost and no pressure.
Still have a question?
Call us or book a free estimate. We're happy to help.